Find how we attract buyers that don’t back out of house sales
You will have heard how common it is for people in the UK to back out of house sales. 30%. Yes - as much as 1 in 3 buyers back out of house sales. You may have had this happen to you, a friend, relative, work colleague or next-door neighbour. It is very frustrating and disappointing and can make things a little uncertain, while a solution or a new buyer is found.
If you want to know how to try and prevent buyers from pulling out of house sales, click here for our blog, where we explored some useful points to consider and actions to take.
So how do we do it? How do our modern online property auctions have fewer than 1% of buyers backing out? Lets dive right in.
Find how we attract buyers that don’t back out of house sales:
We vet and qualify our buyers
We make sure to do proper checks. Before any buyer can place a bid with us, we vet them, verify their ID, proof of funds and conduct money laundering checks and qualify them to ensure they are serious about buying and have the means to do so.
We don’t want any time wasters to impact your property purchase with us, so we are careful to ensure all our buyers are serious-minded.
We make buyers commit financially and legally
We ensure that buyers commit much earlier in the process than a through the estate agent route. When the auction cycle ends, and the highest bid over the reserve price is achieved, the buyer pays the reservation fee and deposit for the property straight away to secure the property.
In our auction, the seller starts the legal process prior to putting the property up for auction and the solicitor gets together what is known as a ‘Legal Pack’. The Legal Pack ensures that, on the fall of the hammer, the legal contracts are exchanged straight away and the rest of the legal process only lasts a further 28 days.
They have already been through this process before
They have been through the process before, they know how it works and are already prepared for the next stages. They already have their own solicitor, surveyor and every person in place to facilitate this property transaction.
They know exactly how the process works. They know that if they bid on a property and they win, they have to pay the reservation fee and deposit straight away, and exchange legal contracts on the same day. They have their solicitor ready, and they know they will be able to get the keys 28 days after the fall of the hammer.
They are experienced and they know what they are doing
Our buyer clients are mostly investors and landlords who are looking to buy new residential and commercial properties to rent them out or conduct business from there themselves. They are seasoned professionals and know what they are doing.
Some of the time, investors and landlords don’t even come to view the properties they bid on. They are experienced enough and can average out any costs that may need to invest before they can make the property profitable.
Yes, we do also have individuals and couples buying our properties, but this is a smaller percentage of our buyers.
They are not flaky and are serious about buying
They are serious investors and their reputation rests on them keeping their word and doing what they said they were going to do.
They come to our auction with a plan of what property they want to buy, in what location, and have a plan for that property to generate profits in the future. They buy properties for a living and won’t just flake on a property purchase if they don’t feel like it or about a minor inconvenience.
They trust us
Some of our buyers have used us for over 50 years and trust us to bring them great quality properties consistently. They know that we have serious sellers, and they know our rules. We clearly outline expectations to both buyers and sellers and we often hear how pleased they are with this, as it gives them a clear structure, and everyone is on the same page.
That being said, we also get new buyer registrations every day, so that pool is always increasing.
Conclusion
We have worked hard and diligently to put processes in place and make the experience so much better for both buyers and sellers. As part of this, we have put measures in place ensure that both of our buyer and seller clients are serious about the property transaction. By doing this, we have cut down our buyer back out rate to less than 1%. You won’t find it lower than this, we guarantee it.
To explore how we can help you sell your property with no buyer back outs, for free and sell it in as little as 28 days, get in touch below or fill out our online valuation form, and we will contact you.
With us, it’s totally free to sell – no hidden costs,
no commissions, no “optional extras”. We offer a complete service, including a free estate agent, to make your sale as smooth as possible. Our local experts will always be on hand to guide you and answer any questions.
All information is kept completely confidential and will only be used by our team to assess if we are a good fit.
Takes 30 seconds
FAST SELLERS
Our properties often sell within 28 days.
DEDICATED SUPPORT
We guide you through every step of the process.
FREE ESTATE AGENT
In our free services, we include a free local estate agent.
EXPERT KNOWLEDGE
Decades of experience to get you the best price.
Top-Notch Service from Smart Auction UK! I had a fantastic experience working with Smart Auction to sell my home. Their team provided excellent support throughout the process. I couldn't be happier with the results. Highly recommended!
Exceptional Service from Smart Auction UK! I was amazed by how smoothly and efficiently they handled the sale of my home. I highly recommend them to anyone looking to sell their home hassle-free.
Copyright © 2025 Smart Auction UK
Registered Office: City Gate East Tollhouse Hill, Nottingham NG1 5FS
Please note that calls may be recorded for training and monitoring purposes.
London
48 Piccadilly Circus, Warwick St, London W1B 5AW
1, Lowry Plaza, The Quays, Salford M50 3UB
Birmingham
Mailbox, 3 Wharfside St, Birmingham B1 1RD
City Gate East Tollhouse Hill, Tollhouse Hill, Nottingham NG1 5FS
Chester
Chester Business Park, Heronsway, Chester CH4 9QR
Cardiff
Cardiff Gate Business Park, Malthouse Ave, Pontprennau, Cardiff CF23 8RU
Smart Auction UK climate change:
£10 of every sale will be donated to WWF-UK via Work for Good